Social Media for Insurance Agents in the COVID-19 Age
Insurance sales have traditionally happened in person. A January 2020 survey of life insurance agents found that 90% of sales conversations and 70% of ongoing customer conversations happened face to face. However, COVID-19 has changed things: A follow-up survey in May reported less than 5% of agents were talking to customers in person.
In a world where face-to-face interaction is fundamentally changed, social media is the next best channel for connecting directly...
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