ATMs reimagined: How financial institutions can benefit from IADs

Cash is still important to consumers, in the COVID-19 era and beyond. New research reveals what's changed is how consumers want to access cash, as many are increasingly interested in performing self-service banking activities at an ATM versus in person at a bank. This shift presents an opportunity to reimagine a key industry mainstay — the ATM — as a technologically advanced, interactive teller machine.
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