Pandemic, Credit Reporting Issues Send CFPB Complaints Up 54 Pct

That’s an almost 54 percent increase from 2019 when there were 352,400 complaints, the release stated. The uptick in complaints was directly related to the pandemic, CFPB Acting Director Dave Uejio said in the release. The pandemic has been among the most disruptive long-term events we will see in our lifetimes,” he said, according to the release. “Not surprisingly, the shockwaves it sent across the planet were felt deeply in the consumer financial marketplace.
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