Four balancing acts that will unlock commercial banks’ SME business
The small-to-medium enterprise (SME) market is broad and often needs hand-holding, making it a difficult market for banks to serve profitably. COVID-19 complicates this reality, as SMEs need banks more than ever. To help, we published a research report called Bank of the Profitable SME Base that outlines strategies for banks that are looking to serve the SME market at scale during and after COVID-19.
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