FOR THE FINANCIAL SERVICES INDUSTRY TO THRIVE POST-COVID-19, AUTOMATION WILL BE KEY
The economic challenges emerging in COVID-19’s wake are sending shockwaves across the financial services industry. Right now, the general feeling is that the most significant impact on financial institutions is operational. Retail banks everywhere are assessing ways to minimise the impact of COVID-19 on daily functions, implementing work from home protocols and testing new business continuity plans by investing heavily in digital transformation.
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