• Richard Price
• 16 Mar, 2021

Today’s consumers of financial services know what they want, and that’s a customer experience that is both fast and frictionless. If they can’t get this from traditional banks, then there are any number of digital alternatives out there ready to deliver this service. Banks understand the nature of this challenge all too well. They don’t need to be told that unless they can adapt to the changing competitive landscape with technology innovations of their own, they face at best a loss of market sha
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