Surcharge-Free ATM Networks A Path to Accountholder Satisfaction for Community Banks and Credit Unions

Surcharge fees increasingly impact every stakeholder in the transaction cycle. ATM owners lose surcharge transactions and raise surcharge rates to offset the loss. Fee-sensitive consumers realize the rising cost of using “foreign” ATMs and seek alternative solutions from their card issuer. Some community banks and credit unions respond by offering reimbursements, but more and more opt to participate in a surcharge-free ATM network.
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