Digital Banking: Evaluating Paths for Progressive Transformation

A bank that has people, data, products and processes optimized by and designed for digital technologies to create a superior customer experience, streamlined operations, lower costs and drive innovation is a digital bank. Digital is powered by cloud, mobile, big data, analytics, social and related technologies – to provide a uniform customer experience, engage as per customer convenience and create an intimate customer engagement. Standout banks are likely to assess every aspect of their
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