Digital to the Core: Transforming Financial Services and Insurance in the New World of Digital Business Platforms and Ecosystems
The arrival of open banking, which is now more common in Europe, worries many financial industry executives in the U.S. and elsewhere. And why not? The prospect of making hard won and fiercely protected proprietary customer data accessible to other parties via APIs is enough to induce night sweats. But customer demands have changed, so failing to take on open banking will ultimately lead to disintermediation. Whether by business model choice or by regulation, banks simply have to engage and chan
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