DEPLOYING BUSINESS PROCESS MANAGEMENT (BPM) IN BANKING TO INCREASE EFFICIENCY AND REDUCE RISK
Deploying Business Process Management (BPM) is an important part of the answer in leveraging information technology to simplify operations and improve customer experience. As Gartner pointed out several years ago, Gartner’s 2010, Banking and Investment Services Architecture Survey showed that significant investment was already under way in BPM technologies – but more progress is needed.
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