Take control of your digital future – there’s no time to lose

Manuel Schreurs of Backbase kicked off day 3 by reiterating the mantra that we are moving from digital-on-the-side to digital at the core. Banks need to be in the driver’s seat, with a digital team that understands customer needs, technology, and agile delivery. These strengths must be built into the core, so a key success factor in any digital transformation is to invest in training. So how do we make training efficient? Manuel outlined the 3 W’s of best practice.
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