The Appropriate Use of Customer Data in Financial Services

This review began a year ago and several developments since have reinforced the urgency of this work. Whether it is data breaches at large organizations crucial to the provision of credit, disclosures of controversial data-sharing practices at social media firms offering payment services, or considerations by big techs to partner with banks and exchange customer and transaction data, the accelerating data-fuelled transformation of financial services demonstrates the need for stakeholders
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