Conversational Banking: Are you reawdy to Harness its Power
Banks can adopt conversational banking to answer common queries in real-time in the form of a digitized personal financial assistant. User registration, ATM branch locator, spend analysis and lost/stolen card cancellation are few of the many requests that can be serviced by such personal advisor chatbots. For example: Capital One launched a text-enabled chatbots that help customers manage their money using their smartphones. Through this chatbot, customers can interact and gain information about
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